What payment methods are accepted on fajnykup.pl?

We accept BLIK, PayU, Przelewy24, Visa, Mastercard, Apple Pay, Google Pay, and PayPal. All transactions are processed in PLN.

Do you ship internationally?

Yes, we ship across Poland, the European Union, United States, United Kingdom, Canada, and Australia.

How long does shipping take?

Orders within Poland are delivered within 1-2 business days. Shipping across Europe takes 2-5 business days, and international orders arrive in 5-10 business days.

Where is Fajnykup located?

Fajnykup JDG is located at ul. Marszałkowska 126/18, 00-008 Warsaw, Poland.

Payment Policy

Welcome to fajnykup! This Payment Policy outlines the terms and conditions regarding payments, billing, and transactions made on fajnykup.pl ("the Website"), operated by fajnykup.

By placing an order on our store, you agree to the payment practices described below.

1. Accepted Payment Methods

To provide a smooth and secure shopping experience, fajnykup supports various local and international payment gateways:

BLIK: Instant mobile payments (popular in Poland).
Local Bank Transfers & Online Banking: PayU, Przelewy24, or AutoPay.
Credit & Debit Cards: Visa, Mastercard, Maestro, American Express.
Digital Wallets: Apple Pay, Google Pay, Shop Pay, PayPal.
Buy Now, Pay Later (BNPL): Klarna / PayPo.

Note: Cash on Delivery (COD) is only available if explicitly selected as an option during the checkout process for eligible shipping methods.

2. Currency and Pricing

Base Currency: All prices displayed on fajnykup.pl are primarily listed in Polish Złoty (PLN) unless a different currency selector is enabled.
Foreign Cards: If your bank account or payment card is issued in another currency (e.g., EUR, USD), your bank will automatically convert the charge according to its exchange rates and potential international transaction fees.
Price Changes: Prices are subject to change without prior notice, but price changes will not affect orders that have already been confirmed.

3. Order Authorization and Processing

Charging Your Account: Your payment card or payment method will be charged immediately upon completing the checkout process.
Order Confirmation: Once your payment is successfully authorized, you will receive an automated order confirmation email containing your receipt and purchase details.
Verification & Fraud Prevention: To protect our customers, all orders undergo automated fraud checks powered by Shopify and payment processors. We reserve the right to delay or cancel any order if suspicious activity or payment authorization issues arise.

4. Taxes, VAT, and Customs

Value Added Tax (VAT): All prices listed on fajnykup.pl include statutory Polish Value Added Tax (VAT) where applicable under European Union laws.
Customs & Import Duties: For orders shipped outside the European Union, additional customs duties, taxes, or import fees may be levied by local government agencies. These charges are the sole responsibility of the customer.

5. Payment Security and Data Protection

We prioritize the privacy and security of your financial information.

PCI DSS Compliance: fajnykup.pl is hosted on the Shopify platform, which is certified Level 1 PCI DSS compliant (the highest global security standard for payment processing).
SSL Encryption: All transactions are processed through encrypted connections using 128-bit / 256-bit SSL technology.
No Card Storage: fajnykup does not collect, store, or view your complete credit/debit card numbers or sensitive credentials. All payment data is processed directly by accredited payment service providers.

6. Payment Failures and Troubleshooting

If your transaction is declined or fails during checkout:

Ensure your card details, expiration date, and CVV code are entered correctly.
Confirm that BLIK code or mobile bank app authorizations are approved within the required timeframe.
Check if your bank limits online, foreign, or daily transaction amounts.
Try using an alternative payment method.

If issues persist, please contact our support team or your card issuing bank for further assistance.

7. Refunds and Billing Discrepancies

Refund Processing: All approved refunds resulting from returns, cancellations, or claims will be issued strictly to the original payment method used during checkout.
Refund Timeline: Once initiated, refunds typically take 3 to 10 business days to reflect in your bank account, depending on your financial institution.
Disputes: If you notice any unauthorized charge or billing discrepancy, please contact us immediately at witam@fajnykup.pl before initiating a formal bank chargeback so we can resolve the issue quickly.